Privacy Policy

We understand that you trust us, and we consider it our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect it, and how we use it to improve your experience. This way, you will understand exactly how we work.

This Privacy Policy applies to the services of COMPASS ECOM, which operates the Nourivelle brand.

Please note that COMPASS ECOM is not responsible for the privacy policies of other websites or sources. By using this website, you indicate your acceptance of this Privacy Policy.

COMPASS ECOM respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.

Our use of collected data

When you sign up for one of our services, we ask you to provide personal data. This data is used to deliver the service you have requested. It is stored on the secure servers of COMPASS ECOM or of a third-party service provider. We will not combine this data with any other personal information we hold.

Communication

When you send us emails or other messages, we may store those messages. We may also ask you for personal information that is relevant to your enquiry. This enables us to process your questions and respond to your requests. This data is stored on the secure servers of COMPASS ECOM or of a third-party service provider. We will not combine this data with any other personal information we hold.

Cookies

We collect data for research purposes in order to gain a better understanding of our customers, so that we can tailor our services accordingly. This website uses cookies (text files placed on your computer) to help us analyse how visitors use the site. The information generated by a cookie about your use of the website may be transferred to the secure servers of COMPASS ECOM or of a third-party service provider.

We use this information to track how you use the website, to compile reports on website activity, and to offer other services related to website activity and internet usage.

Purpose

We do not collect or use information for any purpose other than those described in this Privacy Policy, unless we have obtained your prior consent.

Third parties

Your information is not shared with third parties, except with the web applications we use to operate our online store. This includes, for example, our e-commerce platform, payment providers, shipping partners, and review platform. Data shared in this way is used only for the purpose of the application concerned and is not passed on further. In addition, information may in some cases be shared internally. Our employees are obliged to respect the confidentiality of your data.

Changes to this Privacy Policy

This Privacy Policy is tailored to the use and capabilities of this website. Any adjustments or changes to this website may lead to changes in this Privacy Policy. We therefore recommend that you consult this Privacy Policy regularly.

Your choices regarding your personal data

We offer all visitors the opportunity to view, change, or delete any personal information they have provided to us.

Adjusting or unsubscribing from our newsletter

At the bottom of every mailing, you will find the option to adjust your details or to unsubscribe.

Adjusting or unsubscribing from other communications

If you wish to adjust your details or have your information removed from our records, please contact us using the details below.

Disabling cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to notify you when a cookie is being sent. Please note that some features and services on our website and on other websites may not function properly if cookies are disabled in your browser.